Awards and Recognition

What should you look for when choosing an ambulatory surgery center?

Patient Care Excellence

Our team strives to provide the highest quality service for our patients and is proud that these efforts have been recognized by multiple organizations. This recognition has allowed us to expand our practice and work with a broader group of patients. We hope that our customers recognize the amount of work that has led us to these accomplishments, and we look forward to continuing serving our community and patients with the highest standards.

While receiving medical awards and recognition is something we strive for, our main priority is our patients’ satisfaction. Our medical team is proud to have achieved a 97% Patient Satisfaction Score, which is calculated through a patient survey. This rating is based off the number of “very good” or “good” responses when patients were asked the likelihood of recommending our services to friends and family.

Our 97% Patient Satisfaction Score and ambulatory accreditations demonstrate our dedication to patient care and safety.

Accredited by Accreditation Association of Ambulatory Healthcare

In the state of Illinois, it is required to register with the Illinois Department of Public Health to acquire a business license, although it is optional for healthcare facilities to seek their accreditation. Business licenses are awarded to facilities that meet standards for patient care, building construction, maintenance, operation, and employee licensing. However, to become accreditated, the requirements are much more demanding.

The State of Illinois Accreditation is achieved through approval from the Accreditation Association of Ambulatory Healthcare, or AAAHC. Recipients must perform on-going self-evaluation as well as be reviewed by peers and undergo continuous education. Additionally, healthcare professionals on the AAAHC team perform on-site surveys at a minimum of every three years. This accreditation results in approval by the Centers for Medicare and Medicaid Services.

Accredited by Medicare with No Deficiencies

Many of our combined efforts have ensured our Medicare accreditation, and we are proud to work with this organization that provides healthcare services for more than 100 million people. The most common deficiencies found in ambulatory surgery centers during Medicare audits include sanitation, notice of patient rights, and properly completed medical records. Although Medicare does allow companies to create a Plan of Correction for each cited deficiency, we were pleased to receive ZERO deficiencies in the 2020 inspections in any clinical area.

Although our ultimate goal is our patients’ safety and satisfaction, it is rewarding to know that these efforts are enhancing our overall capabilities. Working with so many reputable organizations allows us to receive specialized training and to network with other successful healthcare organizations. The Effingham Ambulatory Surgery Center is proud to have achieved these accolades and looks forward to earning many more industry awards and accreditations.

Awarded the 2020 Pinnacle of Excellence Award from Press Ganey®

We are a proud recipients of the 2020 Pinnacle of Excellence Award from Pressy Ganey®. The Pinnacle of Excellence Award recognizes top-performing clients from healthcare organizations nationwide on the basis of extraordinary achievement and consistently high levels of excellence for at least three years in Patient Experience.

The Press Ganey Pinnacle of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year. Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. These solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

Patient experience data is anonymously solicited from patients served following their visit to the Center for surgery. The staff stresses the importance of this data as it is used to continue to improve on all aspects of care each patient receives.


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